As part of a drive to optimize the company’s processes, Airbus Helicopters decided to carry out a complete overhaul of the management of “Non-Conformities” in its production line. A dedicated project committee was set up to define and deploy new processes and design a specific management tool. The purpose of 37.5’s intervention was to support this transformation in the different Business Units.
Scope
Definition of the new processes to be deployed
Facilitation of working groups
Support for the transformation of old processes
Leadership of internal Project Managers (+10)
Level 1 tool support for internal teams
Participation on the Project Executive Committee
Deliverables
Implementation of the 2019 planned workload (63 BUs)
Implementation of project KPIs (Number of items completed, people trained, number of non-conformities opened, processing time…)
Definition of a skills matrix for project managers
Communication for BU management and operational teams (+10)
Results Achieved
Business Analysis of the project plan / Identification of risks and improvement plans
Leadership of the 10 project managers
Integration of the new process and tool for more than 200 people
Realization of project presentation and synthesis (KPIs, alerts, action plan)