Nerim

The stakes

Placing the customer satisfaction policy at the heart of the development strategy.

Scope of intervention

37.5 carried out a strategic diagnosis of the Group’s situation and identified the key areas of transformation necessary for growth.

  • Strategic diagnosis
  • Leading the Executive Committee and running the annual convention
  • Identification and implementation of customer paths, Project Management for the Customer Satisfaction policy
  • Recommendation of the Quality Policy
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D’aucy group